Processing Orders

View all your customers and orders online

Once you've start receiving your orders, you can easily and quickly view all your past and present orders and customers from any computer on the internet. You can also allow your customers to make an account, allowing them to log-in to complete a new order, making it more easy and enticing for you customers to make place repeat orders without having to re-enter all their personal details.

Order processing in Magento is everything you'd want it to be. Using the advanced Magento admin system you are able to carry out a variety of tasks with each order so that you can process it as you want.

1. You receive email notification of the order. In the backend you will see everything to do with the order including:
   1. Payment details
   2. Order no
   3. Shipping and billing address
   4. Items ordered
   5. Shipping method
   6. Buyer details.
2. Now you can invoice the order. You have the option to email an invoice to the customer.
3. Invoiced orders can be easily printed.
4. Once payment has been received you can change the order status to shipped. The customer can be emailed confirmation that the order is dispatched.
5. You can invoice and ship items individually or as a whole order.
6. If the order needs to be refunded, you can create a credit note at any time.

Customer Account Areas

Customers have access to a wide range of information and tools in their account area including changing their details, checking their past orders, and looking through their product reviews.

Packaging Slips make dispatch easy

Print out invoices for your orders at the click of a button. You can also print out packaging slips and stickers with our integrated packaging printing system, helping to increase your dispatch process dramatically.

Integrate into back-office systems

Our E-Commerce system also allows you to export all your customers details into CSV and Excel format which can be used with most back-office systems. You can also download all your stock for administration purposes into a simple Excel document, giving you a physical paper overview of all your products, stock and prices.

Got any questions?

If you'd like any more information about the processes involved in making an online shop, don't hesitate to give us a call or send an enquiry by clicking the button below: