Shop Usability

Archive for the ‘Shop Usability’ Category

E-commerce Usability – Refined Searches

Posted on: 8th Jun 2008 By: Adam Moss 1 Comment
E-commerce Usability – Refined Searches

As previously explained, as site search function is a must for any e-commerce website as it allows users to find what they’re looking for. However it is not unusual to be flooded by a huge number of search results in such an instance, so an option to narrow the criteria of a search is a [...]

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E-commerce Usability – Search Functions

Posted on: 1st Jun 2008 By: Adam Moss No Comments
E-commerce Usability – Search Functions

Adding a search function is the number one standard in designing e-commerce websites. They should all have one as they allow customers to quickly and conveniently locate what they’re looking for. It’s similar to asking an assistant in a supermarket where a particular product is. You may know where the cereals are, but it can [...]

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E-commerce Usability – Contact Information

Posted on: 26th May 2008 By: Adam Moss 3 Comments
E-commerce Usability – Contact Information

There should always be a clear telephone number on the top half of your page, preferable at the top, in an area where it doesn’t interfere with other information. The reason is because some users still do not trust websites with their credit card details and so may wish to call up and place their [...]

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E-commerce Usability – Headlines & Headings

Posted on: 18th May 2008 By: Adam Moss 2 Comments
E-commerce Usability – Headlines & Headings

There’s nothing worse in an e-commerce shop than to be a customer who doesn’t realise which part of the shop they’re viewing. It should always be made clear at the top of the page, using breadrumb navigation to shop how deep into the shop they have gone. Doing this is alos a great way of [...]

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Views & opinions in this blog are those of the individual and do not necessarily reflect those of E-commerce Web Design or the Creare Group.